At Heatmode, we are dedicated to safeguarding your privacy as a customer and online visitor to our website. Respecting the privacy and confidentiality of your information and complying to the Australian Privacy Principles. Please review our privacy policy below.


We may collect the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, and social media handles. We use this information collected to communicate with you, providing technical support & measuring customer satisfaction. 

Marketing communications are sent only to those who have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us, and your request will be promptly addressed.


All information received from you is stored and safeguarded on our secure servers against unauthorized use or access. Credit card information is encrypted before transmission and is not stored on our servers. We retain your personal information for as long as needed to provide services and comply with legal obligations. 


Your Personal Data details are disclosed to third-party suppliers only when required by law, for purchased goods or services, for payment processing, or to protect our legal rights. Any sharing with service providers adheres to our privacy standards and applicable law. 


If you have questions or concerns about our privacy policy please contact We will respond within 48 hours or the next business day for inquiries on weekends or public holidays.